Privacy Policy

At Thalren.shop (“Site,” “we,” “us,” or “our”), protecting your personal information is a priority. This Privacy Policy explains what data we collect, how it is used, and the measures we take to keep it secure when you interact with our website or purchase our wall décor products.

Information We Collect

We collect only the information necessary to operate our store and fulfill your orders.

  • Purchase Information: When you place an order, we collect details such as your name, billing and shipping address, email, phone number, and order details (products, sizes, quantities). Payment information is processed securely by third-party providers and is not stored on our servers.

  • Browsing Data: When visiting the Site, certain technical information is automatically collected, including IP address, browser type, device details, pages visited, and time spent on the Site. This helps us maintain performance, improve usability, and enhance security.

  • Customer Support Data: If you contact us, we collect the information you provide (such as messages or attachments) to respond to your request and improve our services.

How We Use Your Data

Your information is used only for legitimate business purposes, including:

  • Processing orders and arranging delivery, including confirmations and tracking updates

  • Responding to inquiries and providing customer support

  • Detecting and preventing fraud or unauthorized activity

  • Improving website functionality and user experience

  • Sending promotional communications only with your consent (you can unsubscribe anytime)

  • Complying with legal and regulatory obligations

We do not use your information for unrelated purposes without your permission.

Sharing of Information

We do not sell or rent your personal data. Information is shared only when required to operate our services:

  • Shipping providers (such as USPS or UPS) to deliver your orders

  • Payment processors (such as PayPal or Stripe) to securely handle transactions

  • Service providers supporting website functionality and operations

  • Legal authorities when required by law or to protect our rights

All third parties are expected to handle your data responsibly and securely.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your data where applicable

  • Restrict or object to certain processing activities

  • Request transfer of your data to another provider

You may also opt out of marketing emails at any time using the unsubscribe link included in those messages.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on the Site:

  • Essential cookies support core features like cart functionality and checkout

  • Analytics tools help us understand usage and improve performance

  • Marketing cookies may be used for personalized advertising (these can be managed through your browser settings)

Data Retention and Security

We retain order and transaction records as required for legal, tax, and accounting purposes. Other personal data is kept only as long as necessary.

To safeguard your information, we use industry-standard protections such as SSL encryption, restricted access systems, and ongoing monitoring.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes. Updates will be posted on this page, and continued use of the Site indicates acceptance of the revised policy.

Contact Information

If you have any questions or requests regarding your personal data, please contact us:

Store: Thalren.shop
Email: contact@thalren.shop
Phone: +1 802 671 8361
Address: 80 Church St, West Burke, VT 05871, USA